Return policy
**Last updated 29-10-2023**
The return period lasts 30 days. If more than 30 days have passed since your purchase, we cannot offer you an exchange or refund.
Only unused items in the same condition as when you received them are eligible for return. The item must also be returned in its original packaging.
Some items cannot be returned, such as perishable goods like food. We also do not accept returns of hygienic or sanitary items.
Other non-returnable items include:
* certain health and personal hygiene products
To process your return, we require a receipt or proof of purchase. Do not return your purchase to the manufacturer.
In certain cases, only partial refunds are granted: (if applicable)
* Items that are not in their original condition, are damaged, or have missing parts not due to our error
* Items returned more than 30 days after delivery
**Refunds (if applicable)**
Once your returned item is received and inspected, we will send you an email to notify you of receipt. We will also notify you if your refund has been approved or rejected.
If approved, your refund will be processed and automatically applied to your credit card or original method of payment within a certain number of days.
**Late or missing refunds (if applicable)**
If you have not received a refund yet, first check your bank account again.
Then contact your credit card company, as it may take some time before your refund is officially posted.
Next, contact your bank. Processing time for refunds may vary.
If you have done all of this and still have not received your refund, please contact us at sportectnederland@gmail.com.
**Sale items (if applicable)**
Sale items cannot be refunded.
**Exchanges (if applicable)**
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sportectnederland@gmail.com and send your item to: Rhijnvis Feithlaan 5, Zwolle, Overijssel, 8021AJ, Netherlands.
**Shipping costs**
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
The time it takes for your exchanged product to reach you may vary depending on where you live.
If you are shipping an item over €75, consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
Return policy
**Last updated 29-10-2023**
The return period lasts 30 days. If more than 30 days have passed since your purchase, we cannot offer you an exchange or refund.
Only unused items in the same condition as when you received them are eligible for return. The item must also be returned in its original packaging.
Some items cannot be returned, such as perishable goods like food. We also do not accept returns of hygienic or sanitary items.
Other non-returnable items include:
* certain health and personal hygiene products
To process your return, we require a receipt or proof of purchase. Do not return your purchase to the manufacturer.
In certain cases, only partial refunds are granted: (if applicable)
* Items that are not in their original condition, are damaged, or have missing parts not due to our error
* Items returned more than 30 days after delivery
**Refunds (if applicable)**
Once your returned item is received and inspected, we will send you an email to notify you of receipt. We will also notify you if your refund has been approved or rejected.
If approved, your refund will be processed and automatically applied to your credit card or original method of payment within a certain number of days.
**Late or missing refunds (if applicable)**
If you have not received a refund yet, first check your bank account again.
Then contact your credit card company, as it may take some time before your refund is officially posted.
Next, contact your bank. Processing time for refunds may vary.
If you have done all of this and still have not received your refund, please contact us at sportectnederland@gmail.com.
**Sale items (if applicable)**
Sale items cannot be refunded.
**Exchanges (if applicable)**
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sportectnederland@gmail.com and send your item to: Rhijnvis Feithlaan 5, Zwolle, Overijssel, 8021AJ, Netherlands.
**Shipping costs**
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
The time it takes for your exchanged product to reach you may vary depending on where you live.
If you are shipping an item over €75, consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
Return policy
**Last updated 29-10-2023**
The return period lasts 30 days. If more than 30 days have passed since your purchase, we cannot offer you an exchange or refund.
Only unused items in the same condition as when you received them are eligible for return. The item must also be returned in its original packaging.
Some items cannot be returned, such as perishable goods like food. We also do not accept returns of hygienic or sanitary items.
Other non-returnable items include:
* certain health and personal hygiene products
To process your return, we require a receipt or proof of purchase. Do not return your purchase to the manufacturer.
In certain cases, only partial refunds are granted: (if applicable)
* Items that are not in their original condition, are damaged, or have missing parts not due to our error
* Items returned more than 30 days after delivery
**Refunds (if applicable)**
Once your returned item is received and inspected, we will send you an email to notify you of receipt. We will also notify you if your refund has been approved or rejected.
If approved, your refund will be processed and automatically applied to your credit card or original method of payment within a certain number of days.
**Late or missing refunds (if applicable)**
If you have not received a refund yet, first check your bank account again.
Then contact your credit card company, as it may take some time before your refund is officially posted.
Next, contact your bank. Processing time for refunds may vary.
If you have done all of this and still have not received your refund, please contact us at sportectnederland@gmail.com.
**Sale items (if applicable)**
Sale items cannot be refunded.
**Exchanges (if applicable)**
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sportectnederland@gmail.com and send your item to: Rhijnvis Feithlaan 5, Zwolle, Overijssel, 8021AJ, Netherlands.
**Shipping costs**
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
The time it takes for your exchanged product to reach you may vary depending on where you live.
If you are shipping an item over €75, consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
